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Provider warns Ottawa County board of dire staffing and funding strain; Heritage Homes seeks 18% rate increase
Summary
Heritage Homes and other providers told the board they face severe staffing and funding shortages; a provider representative asked the county to explore funding options, and the finance committee discussed incremental rate adjustments for specialized residential placements.
During public comment, Dawn of Heritage Homes told the board her agency has sought an approximately 18% rate increase to specialized residential rates and said recent funding changes have felt like a cut: "We have essentially experienced a cut," she said, describing pass-throughs that previously supported direct-care staff and that the agency has tried to absorb…
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