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City unveils Connect Greenway performance plan, cites 500 city databases and 200 KPIs
Summary
A city fellow presented Connect Greenway, a multiyear performance‑management plan that inventories roughly 500 city databases, establishes a 23‑member data‑governance committee and proposes about 200 KPIs across five focus areas to improve service delivery and accountability.
Ishu Gupta, a city hall fellow with the Bloomberg‑Harvard City Leadership Initiative, told the Green Bay Common Council on Dec. 16 that the city has cataloged about 500 departmental databases and developed a three‑year strategy called Connect Greenway to improve data quality and performance reporting.
Gupta said the effort has produced a citywide data inventory, standards for integration and a data‑governance committee of 23 nominated data stewards. “We have identified 500 databases across departments,” he said, and added that roughly 40% are updated daily and 60% of datasets contain more than 10,000 records. He said the team has drafted data‑management standards and started pilot dashboards, including a police department clearance dashboard viewable by district.
The plan centers on five focus areas — organizational excellence, fiscal responsibility and equitable community development, community‑centered public safety, 21st‑century infrastructure and employee recruitment — and proposes about 200 KPIs distributed across those priorities. Gupta described performance management as “goals, measures, review cadence, and action” and emphasized that dashboards and review routines will feed decisions.
Council members asked how residents can request KPIs and pressed on measurement design. Gupta said departments will field requests and that KPIs will use named data sources from the inventory; Director of Public Works examples included roadway metrics based on PASER ratings, miles reconstructed and mill‑and‑pave measurements.
Gupta said a key objective of the program is to build durable institutional knowledge: “This is not an IT or mayor’s‑office initiative. Performance belongs to the organization and not to one department,” he said. The council thanked Gupta and other staff for the multiyear effort and encouraged public input when dashboards are published.
Next steps: Gupta said public dashboards will be made available “very soon” and that staff will continue pilot work and policy drafting, including generative‑AI guidance under review.
