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Kingston communications team previews plan, new app and metrics; trustees debate text-message policy
Summary
The district communications team reviewed a multi-year communications plan, ADA-compliant branding and a new KCSD app; staff said texts are reserved for emergencies, prompting trustees to press for technical fixes after parents reported opt-outs and "text fatigue."
The Kingston City School District communications team presented a districtwide communications plan and implementation report, highlighting a new website, branding, translated messages and the KCSD mobile app, and prompting board-level discussion about text-message use.
Shana Voss of the communications department explained protocols for staff and family notifications: "Text messages, those are reserved for emergencies only," she said, describing a deliberate policy to limit text…
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