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Committee moves on dispatch staffing restructure; staff cites call-volume pressures and a donated valve set for hazardous-response team
Summary
County staff recommended restructuring fire/EMS dispatch—promoting a supervisor, adding senior radio operators per shift and three communications officers—with an estimated total cost cited at $195,000 and expected overtime reduction. Staff also recommended accepting donated valves from Piedmont Propane. Committee discussion covered funding, interagency cost-sharing, and call-volume trends; transcript records motions but not roll-call tallies.
Speaker 4 presented a request to restructure the county’s fire/EMS dispatch operations, citing a steep rise in call volume and difficulty covering shifts under the current structure. "Three years ago, we handled about 53, 5,400 calls annually, and this year will be 25,000 with the same staffing," Speaker 4 said (the transcript's numeric phrasing is unclear). To address operational strain, Speaker 4 proposed promoting the main supervisor to manager, assigning a senior radio operator per shift, and adding three communications officers so…
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