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Origin demonstrates Smart City Suite to Odessa council as staff seek transparency after billing problems
Summary
Origin, the recommended vendor, demonstrated a white‑labeled Smart City Suite for Odessa’s utility billing, customer portal and integrations with the city’s AMI meters; council probed data conversion, testing demands on staff and how the portal could restore public trust.
City staff presented Origin as the recommended vendor for Odessa’s new utility billing, customer service and meter‑reading system during the Dec. 9 work session, and Origin’s leadership demonstrated the product and answered council questions.
Joanne introduced the procurement recommendation and Origin representatives explained the Smart City Suite — a customer information system built on Oracle, a citizen portal, integrations with AMI and various back‑office modules. Origin’s Mark Black (CEO) said the product…
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