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Residents thank volunteers, raise water-billing concern at Berwyn council meeting
Summary
Residents praised the holiday outreach program and asked the council to review a water-billing minimum fee charged while service was off; a city official promised to review the account and respond within days.
During the public-comment portion of the City of Berwyn council meeting, residents and volunteers highlighted community holiday efforts and raised a billing dispute.
Nomar Bello thanked the city and community partners for holiday events including a Nov. 24 tree lighting and recent Santa appearances, and he described the Berwyn Holiday Fund’s distribution: "This year, we gave out 700 Thanksgiving meals," he said, and said the program is privately funded and supported by volunteers and local businesses.
A separate resident described a dispute over water billing for an account he said had service shut off on 01/08/2024 but continued to show minimum fees. He asked for a reduction or termination of the minimum charge. In response, a city official said the resident's file had been placed on the official's desk and stated, "I will look at that tomorrow. I promise you." The resident said he expected a response in the next few days.
The council heard additional announcements about local toy drives and community events.
The public-comment exchanges resulted in a staff follow-up commitment for the water-billing inquiry; no formal adjustment was recorded during the meeting.
