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Memorial Health tells Plain City it will keep primary care and lab services; PT and occupational health to relocate
Summary
Memorial Health officials corrected earlier claims that they were closing Plain City offices, saying primary care (Dr. Adams and Jennifer Roby, CNP) and lab services will remain at 480 S. Jefferson Ave while physical therapy and occupational health will move to nearby Jerome and Durham facilities to gain space and services.
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Memorial Health officials told the Plain City Council on Monday that core services in the village will remain after misinformation circulated in a prior meeting.
Village Administrator Miss Lupton read a correction and introduced Melanie Ziegler, vice president of community engagement, and Spence Fisher, executive vice president of Memorial Health. Ziegler and Fisher said earlier statements that Memorial Health was closing Plain City offices were incorrect and had caused confusion among patients.
Memorial Health confirmed primary care physicians including Dr. Adams and nurse practitioner Jennifer Roby will continue to see patients at the Plain City location at 480 South Jefferson Avenue. Laboratory services at that site will also remain; the transcript indicates the phlebotomist will continue to serve the area.
Officials said occupational health and physical therapy services are moving to the larger Jerome Medical Center and Durham Medical Center for operational reasons, including space constraints for imaging and x‑ray equipment and better parking access for workplace clients. Memorial Health said the Jerome Medical Center is about 7 miles from the village and will include expanded urgent care and imaging services; the organization also noted plans for a new 40,000‑square‑foot facility outside village limits to serve broader regional needs.
Memorial Health representatives apologized that the incorrect information had been circulated at the prior council meeting, said they had spent time correcting social media posts and direct patient concerns, and expressed willingness to continue discussions with village leadership about services the community wants to keep or expand.
Council members acknowledged the clarification, said they regretted the earlier misinformation and committed to improving direct communications in the future.

