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Lake Havasu City customer service manager outlines billing, licensing duties and new online tools

Lake Havasu City (city communications) · December 5, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Kevin Morin, Lake Havasu City—s customer service division manager, described his office—s responsibilities for meter reading, utility billing, business licensing and vacation rental permitting and said staff are updating online tools to help residents access services.

Kevin Morin, the customer service division manager for Lake Havasu City, described the scope of his office—s work on a brief city-produced segment, saying the department handles meter reading, utility billing, customer assistance, business licensing and vacation rental permitting.

Morin said he works closely with a team that addresses…

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