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TCOLE delays full OpenText rollout to prioritize confidential database and user security

Texas Commission on Law Enforcement · December 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

TCOLE reported it is implementing a confidential statewide employment database with OpenText and expanding the project into a broader records repository (Otter) that will replace the TSS system; the confidential piece is being prioritized and the overall timeline extended to preserve security and user experience.

Director of Information Technology Jessica Capreiro updated commissioners on the agency’s ongoing IT projects Dec. 11, saying TCOLE is working with OpenText to implement a confidential statewide employment database (CSED) and has broadened the project into a single repository to replace the TCOLE Secure Share (TSS).

Capreiro said the repository, nicknamed Otter (OpenText Records…

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