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HMIS oversight committee: Metro Finance released 259 client records; council urges recall, notifications and policy fixes
Summary
The HMIS oversight committee reported that Metro Finance released invoices containing 259 client names and related personally identifying information from landlord engagement funds; the council adopted a motion to ask named recipients to destroy the materials and requested a written plan to notify affected clients and tighten records procedures.
The Homelessness Planning Council’s HMIS Oversight and Data Committee reported a significant wrongful disclosure of protected client information and won a formal commitment from the council for immediate remedial steps.
Shanley Degnan, chair of the HMIS Oversight and Data Committee, told the council that invoices released by Metro Finance included "259 client names, a copy of their lease, which includes their new permanent address, their landlords names, their rental amount" and in several instances contact information. Degnan said that HUD technical standards consider secondary materials tied to HMIS to be protected and that the release therefore constituted an HMIS data breach.
The oversight…
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