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City approves multiple change orders for ERP and utility-billing implementations
Summary
Commission approved change orders affecting the city’s enterprise resource planning rollout and related services, including Graviton Consulting contingency adjustments and additional configuration for utility billing and managed services.
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SPRINGFIELD, Ohio — The Springfield City Commission on Dec. 23 approved several contract adjustments tied to the city’s enterprise resource planning (ERP) implementation and related software services.
City Manager and staff described change order No. 4 with Graviton Consulting Services Inc. to reduce the contract contingency by up to $82,500, leaving a total contract amount not to exceed $3,926,899.42 for the ERP implementation. Separately, the commission approved a related change order to add managed services for the Oracle Cloud implementation not to exceed $82,500, bringing that managed-services total to $1,065,350.
The commission also approved a change order with Scribe Point Services Inc. to add configuration work for a new utility billing software instance, increasing that contract by up to $39,000 for a total not to exceed $1,220,273.71.
Mayor and commissioners discussed budget impacts: a commissioner noted the city remained "$40,000 ahead" in an exchange about the ERP spending. Manager's remarks stressed modernization of systems and the need for upfitting and configuration to meet operational requirements; one commissioner asked whether alternative truck vendors could supply equipment meeting specifications and was told the specified unit fit the city's upfitting needs.
All motions to approve the change orders were moved, seconded and adopted by roll-call votes. The items were presented as routine contract adjustments necessary to complete the ERP deployment and utility-billing conversion.
What happens next: Staff will finalize change orders and proceed with the contract amendments so system implementation work continues into 2026; supervisors said they will monitor costs and report back as needed.

