Network 180 reports service growth after CCBHC designation; urgent care and crisis stabilization see higher volume
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Summary
Network 180 told the Kent County committee that CCBHC designation has enabled billing through the state, service expansion to veterans, and increased access: the agency reported notable increases in adult and child clients, the crisis stabilization unit handled roughly 2,300 people in its first full year with all beds open, and urgent-care throughput improved.
Bill Ward, executive director of Network 180, presented the agency's 2025 annual overview to the committee, highlighting the organization's transition to a Certified Community Behavioral Health Clinic (CCBHC) and expanded services. "Because we are a CCBHC now, we can actually serve veterans," Ward said, explaining that certain payments are now billed weekly through the state.
Ward said Network 180 has opened an outpatient clinic in 2025 and reported growth across services: a roughly 26% increase for adults and a 43% increase for children in some parts of the clinic's caseload, a total served population of roughly 16,000 Kent County residents through the agency and its provider network, and about 10,000 patients served directly by Network 180.
On crisis services, Ward said the Trinity Health crisis stabilization/urgent-care site had its first full year with all 16 beds and an operational urgent-care front area; he reported about 2,300 people served in the secured side (CSU) and roughly 1,300 seen in urgent care during that year. Ward said these services reduced behavioral-health episodes at Butterworth's emergency department and contributed to lower inpatient utilization.
Commissioners asked about federal and state funding mechanics for CCBHCs and recidivism rates; Ward said CCBHC reimbursement is a federal program administered through state billing and that recidivism (measured as returns within 30 days) was reported at about 4% for brief interventions and about 1.5% for inpatient episodes in their metrics. Ward said Network 180 is exploring additional space to meet demand and continues partnerships with law enforcement, schools and community providers to expand access.
The committee received the report and praised Network 180 for expanding capacity and for diversion work that officials said reduces costly emergency and inpatient care. No formal action was taken on funding changes at this meeting.