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Commission sends HCSA Chief360 rollout issues to supervisory board after executive session

December 17, 2025 | Hampshire County, West Virginia


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Commission sends HCSA Chief360 rollout issues to supervisory board after executive session
The commission voted 2–1 to enter executive session to discuss personnel matters and administrative issues related to a potential Chief360 software rollout for the county's emergency services. After returning from executive session, Commissioner Mance described "unintended consequences" arising from the way the software moved through the system and moved that the supervisory board overseeing HCSA prepare a factual report on allegations related to the rollout and provide administrative recommendations. The motion passed unanimously on the floor after being seconded.

During public comment that followed, Cole Ramesford, a shift paramedic and lieutenant at HCSA, urged commissioners to consider operational consequences before removing leadership. "Under director Hamrick's leadership, HCSA has experienced measurable and unprecedented progress," Ramesford said, warning that removing leadership without demonstrable necessity could jeopardize recruitment, clinical initiatives, and patient care.

Why it matters: Commissioners indicated procedural concerns with a software rollout that affect administrative processes and personnel; publicly, at least one HCSA clinician urged caution about leadership changes.

Next steps: The HCSA supervisory/advisory board will prepare a factual findings report and recommendations for the commission's consideration.

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