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Middletown council reviews two water-bill adjustment requests; one tabled, one reduced
Summary
Council tabled an adjustment for 5–7 Broad Street for further research into account ownership and documentation, and approved a reduction for 3 Royce Avenue after a toilet leak with repair receipt; staff flagged possible billing system duplicate-period errors.
MIDDLETOWN — The council reviewed two water-bill adjustment requests during the meeting and took separate actions.
Councilors tabled the request for 5–7 Broad Street after staff noted inconsistencies between the bill detail form (which lists a different name) and the property owner's letter; staff recommended further research on account ownership and notification status. "So let's do a little bit more research on that," the presiding member said.
For 3 Royce Avenue (owner Huquan Gan), the council approved a reduction to address a toilet leak after the owner provided a replacement receipt. Staff noted a system error that had printed one period twice for some accounts; the council offered a third reduction equaling 30,000 gallons and approved it by voice vote.
Next steps: Staff will investigate ownership and notification for 5–7 Broad Street and return with documentation; adjustments processed for 3 Royce Avenue will be reflected on the account.
