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Venato Crossing residents tell Cibolo council developer hasn’t delivered promised amenities
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Summary
Multiple Venato Crossing residents told the Cibolo City Council they have waited years for promised amenities — pools, community center and trails — and described misleading advertising, plat concerns and flooding; council scheduled a December workshop to review the PUD and directed staff to produce overlays and timelines.
Dozens of Venato Crossing residents urged the Cibolo City Council on Monday to hold their developer accountable after years of delayed amenities and confusing communications. Kelly Fishback, who said she’s lived in Venato Crossing for three years, told council the neighborhood was promised a pool and a community center that never materialized; residents now see only restrooms and a pavilion and say developer signage and plats have been inconsistent.
The concerns escalated through multiple public comments: Keegan Sotello said delays are disrupting families still trying to move in; Tammy Lafond described what she called “false advertising,” listing multiple neighborhoods where promised amenity centers or trails were not delivered and saying some lots now advertise as 'sold' despite questions about plat status. Residents also reported mudslides, grading and new drainage that appears to direct stormwater onto older properties, and asked the city for help getting an additional exit and coordinating with TxDOT.
City staff and the engineering consultant responded that the developer and HOA manager have met with staff and residents, and that staff will prepare a public overlay illustrating how Cibolo Farms Unit 4 and adjacent Saddle Creek Ranch buildouts connect to show when a road link to Coy Lane would be drivable. The council scheduled a workshop focused on the Venato Crossing planned-unit development and its public improvement agreement; staff said that workshop will allow more time to review the PUD, the phasing documents and the developer’s public improvement agreement.
The council and staff did not order any formal sanctions or require a specific remedy at the meeting; the mayor and staff pledged follow-up steps: produce a map overlay for residents within a week and place the Venato discussion on the Dec. 2 workshop agenda with the PUD and PIA as the focus. Residents asked the city to consider whether additional PUD conditions or ordinance changes could prevent future cases of unfulfilled promises.
