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DuPage County outlines volunteer-based Money Management program for older adults
Summary
DuPage County announced a Money Management program that pairs trained volunteer visitors with older residents to help with budgeting, bill payment and access to benefits; eligibility includes being 60 or older and enrolled in certain Illinois aging services programs. Contact options included county Community Services, the county website and 211.
A DuPage County staff member announced the county’s Money Management program for older adults, saying it pairs trained community volunteers with participants who need help organizing budgets, paying bills and applying for benefits.
The program is volunteer based: staff said volunteers visit participants’ homes monthly to assist older adults who lack friends or family able to provide financial help. Volunteers, the announcement said, are screened, trained and supervised by county staff.
County staff listed typical volunteer tasks: ensuring bills are paid on time, helping create and manage a budget plan, drafting checks, coordinating with banks or creditors, and assisting with benefit applications. Officials said participation can help prevent problems such as accumulated mail, unpaid bills, bank overdrafts and repeated creditor contacts.
Eligibility, as stated in the announcement, requires applicants to be at least 60 years old and enrolled in Illinois community care services administered through the Illinois Department on Aging or to be receiving adult protective services. The presenter also said there are income requirements for program participation.
For those interested, the announcement directed people to contact DuPage County Community Services (phone numbers given in the original announcement in fragmented form), to visit the county’s Community Services programs page at dupagecounty.gov/programs, or to contact 211 for additional local resources. The message also said people may text their ZIP code to 211 to receive assistance near them; the 211 texting service was described as available Monday through Friday, 8 a.m. to 6 p.m. County offices were listed as open Monday–Friday, 8 a.m. to 4:30 p.m.
"Le agradecemos por tomarse el tiempo para conocer nuestro programa de manejo de dinero," the presenter said at the close of the announcement. The speaker was not named in the recording and is identified in county materials only as a DuPage County staff member.
This announcement provided program information and contact routes; no formal board action or policy change was stated in the recording.
