Osage County approves IT statement of work tied to master services agreement

Osage County Commission · December 23, 2025

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Summary

Commissioners approved a new statement of work to update endpoint security and add Security Operations Center (SOC) monitoring, with amended term language tying the SOW to the county master services agreement.

The Osage County Commission on Dec. 23 approved a vendor-proposed statement of work to update the county’s endpoint security and to integrate security monitoring via a Security Operations Center. Donnie Hansen, identified in the record as the Century IT representative, described the key technical changes: replacement of endpoint security products and enabling Microsoft 365 security tools to protect email and related services.

Staff recommended clarifying the SOW term so it runs with the county’s Master Services Agreement (MSA) and renews on the MSA schedule. County staff said the pricing and core terms do not change; the SOW formalizes the operational changes that will take effect when the MSA renews. "The recommended motion would be to approve the statement of work for Total IT Care Services...with the amended term language to be as follows...the services will continue through the end of the term of the master services agreement," the vendor said as the motion was presented.

The commission moved and approved the SOW with the amended term language by voice vote. Staff and the vendor agreed the vendor will send an edited copy electronically and the chair will sign once the language is inserted as discussed.

Next steps: the vendor to provide the revised SOW; county IT staff to schedule implementation tasks following the MSA renewal window and to track SOC onboarding.