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Marina and townhouse representative asks council for bill adjustment after hard-to-detect leak; city reviews timeliness and documentation
Summary
A representative for properties served by the 196 South River meter said a long-running, hard-to-detect leak supplied irrigation and marina lines and sought a billing adjustment; staff confirmed repairs, planned flow-monitor installation and discussed whether the paperwork met the city's 45-day policy while noting the applicant had worked with utility billing earlier in the season.
Representatives for property owners at 196 South River Street appeared to ask for a water-bill adjustment after a leak that ran undetected for weeks. The leak, which supplied irrigation systems for townhouses and water to the marina, was hard to detect because many water lines lie at or below the river surface. The applicant described multiple fixes (hose bibs,…
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