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Structural Pest Control Board launches new WDO reporting system; blackout suspends 10‑day filing requirement

Structural Pest Control Board · November 25, 2025
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Summary

The Structural Pest Control Board demonstrated its new WDO reporting system, confirming an earlier outage was restored, data from the old system was migrated, and that a blackout from Oct. 17 through Nov. 30 suspends the 10‑business‑day filing requirement while users catch up.

A presenter for the Structural Pest Control Board said the board’s new WDO (wood‑destroying organism) reporting system went live at 09:00 and walked participants through logging into Connect, filing activities and managing accounts. The session included a live demonstration, a question‑and‑answer period and troubleshooting guidance for users getting started.

The presenter confirmed an unplanned outage occurred earlier in the morning but was rapidly restored and is under investigation. To give industry time to catch up from the outage, the board suspended the 10‑business‑day filing requirement for activity reports for the period starting with the outage on Oct. 17 through Nov. 30. "So the downtime will not count towards your 10 day filing requirement," the presenter said.

Why it matters: the new system centralizes WDO filing into the state licensing portal (Connect),…

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