Enforcement staff told the Contractors State License Board about recent high‑value case outcomes and statewide enforcement activity.

Highlights included a mediated solar installation complaint involving alleged misrepresentations of system performance and root damage that resulted in termination of a power purchase agreement and a $32,000 settlement payment to the consumer. Staff also described a multi‑contract church construction project connected to Camp Fire recovery: initial contracts and change orders raised total charges to roughly $1.04 million, the complainant paid $744,957, staff estimated $700,000 would be required to correct the work, and the case produced $404,989 in financial injury; the contractor entered a stipulated settlement and the license revocation became effective Aug. 25, 2025, with restitution and investigative costs ordered prior to possible reinstatement. Another case involved a $156,846 pool contract in which payments were taken after the license had been suspended; investigators referred the matter to the Napa County District Attorney’s Office and the registrar adopted a default decision revoking the contractor's license and the CEO's registration effective Aug. 25, 2025; an arrest warrant was issued for the CEO.

Staff also reviewed enforcement statistics: the division has 228 positions with 25 vacancies in the packet period; from Jan. 1–Oct. 31, 2025, staff initiated 16,892 complaints, with a pending caseload of 5,484 (the stated optimal pending caseload was 4,895). Proactive SWIFT operations led to thousands of closures and hundreds of administrative actions; staff reported roughly $26.5 million in restitution to financially injured parties during the reporting period.

Staff cautioned the packet contains a typographical error noting an arrest‑warrant detail; staff corrected that in the meeting discussion and emphasized working with local prosecutors to address criminal conduct.

The enforcement highlights were presented during the meeting (topic discussed beginning at SEG 813 and continuing through SEG 1011).