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GIC staff say Vida/VITA rollout will include a 90‑day grace period; commissioners press for clearer member outreach
Summary
GIC staff said the Vida/VITA program to manage GLP‑1 prescriptions begins Jan. 1 with a 90‑day grace period and a GIC‑specific hotline; commissioners reported members lacked information and asked staff to immediately share enrollment materials and pharmacy guidance.
Deputy Executive Director Erica Schiavelli told commissioners the Vida/VITA program implementation is scheduled for Jan. 1 and that staff have established a member landing page, a GIC‑specific Vida phone line, and FAQs. "Once a member enrolls, those kind of follow‑up communications will stop," Erica said, and she added there is a 90‑day grace period to allow members to enroll without abrupt interruption to existing prescriptions.
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