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Tempe scores above national averages in 2025 resident and business surveys, but street conditions and customer service slip
Summary
Consultant Chris Tatham told the council Tempe ranks significantly above national and midsize-city averages on overall services and customer service, while residents flagged streets and homelessness as top priorities; 1,000+ resident responses and 449 business responses informed the findings.
Chris Tatham of ETC Institute presented Tempe's 2025 community and business survey results, telling the City Council the consultant team collected just over 1,000 resident responses and 449 business responses and that overall findings showed strong performance relative to national benchmarks.
"Overall quality of services ranked 34% above the average midsize city in The United States," Tatham said, highlighting strengths including…
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