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LDOE explains LEP access, fingerprinting checks, CANS requirement and common experience-verification errors
Summary
Department staff walked HR and preparation providers through how to validate fingerprinting and 'clear credential' status, noted CANS clearance is required for hires on/after Aug. 1, 2025, and urged caution when importing experience records into the Louisiana Educator Portal because incomplete imports are causing denials.
Paula Bell, director of Educator Background Credentialing, and Lana Hutchinson, deputy director of certification, gave operational guidance aimed at HR staff and preparation providers using the new Louisiana Educator Portal (LEP) and LEC.
Fingerprinting and clear-credential checks: Paula Bell said there are multiple ways to confirm fingerprinting status: the applicant can check Identigo’s website; employers and providers can verify a person's "clear credential" on TeachLouisiana.net; or, when an applicant logs into LEC and clicks Add New Application, the full application menu's presence indicates the CBC has been received and the person is cleared. Bell advised systems to email educatorclearance@la.gov with the fingerprint receipt if no clear credential appears after three weeks.
Statutory and clearance limits: Bell noted that using the "clear credential" for hiring…
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