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PUC demonstrates new towing data-collection tool; industry seeks clarity on rates, insurance and scope

Public Utilities Commission · December 31, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Public Utilities Commission showed a Google-form tool that will require towing carriers to submit prior-year operational data annually by Feb. 1; carriers praised the transparency goal but raised concerns about rate-field accuracy, unpaid nonconsensual tows and insurance-cost reporting.

Speaker 2, a presenter identified in the transcript as speaking for the Public Utilities Commission, demonstrated a Google-form towing data-collection tool the commission plans to post on its website shortly after the new year and said the form will require annual submissions reporting the previous calendar year.

The session, attended by about 50 participants, reviewed required identification fields (carrier name and the PUC-issued permit number), a ZIP-code field for primary operating area, contact email for follow-up and a series of operational questions including counts of tow trucks by GVWR, annual tow volumes separated into consensual, nonconsensual and law‑enforcement-ordered tows, consensual rate components (hook fee, mileage, storage) limited to vehicles with GVWR of 10,000 pounds or less, optional other-fee descriptions, and a required field for total insurance premiums paid in the prior calendar year.

"Please use this form to submit accurate operational information for the previous calendar year," Speaker 2 said during the…

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