Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Ehr Contracts topic

No spam. Unsubscribe anytime.

Lassen County approves Kingsview EHR contract but asks counsel to return with insurance and warranty amendments

Lassen County Board of Supervisors · December 16, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The board approved a contract to continue using Kingsview for the county’s electronic health record and billing system, but members raised concerns about vendor warranty language, backup/data access and unspecified cyber‑liability limits, and directed county counsel to review and return with amendments by the first January meeting.

The Lassen County Board of Supervisors approved a contract with Kingsview to continue using the vendor’s electronic health‑record and billing system, while also directing county counsel to review specific contract provisions and return with potential amendments.

Health‑department staff told the board Kingsview has operated reliably for about two years in Lassen County, resolved past problems from a previous vendor, and currently provides data and billing reporting required by the state. Board members raised three recurring concerns: a vendor warranty/disclaimer clause that limits the company’s liability, whether the county will receive regular data dumps and usable backups, and the absence of a specified cyber‑liability insurance limit in the contract.

Staff said Kingsview provides quarterly data dumps and the county is working with the vendor on the format and access process. The vendor provided a disaster‑preparedness plan describing recovery steps, staff said. On insurance, staff said Kingsview produced proof of coverage but did not list a specific cyber‑liability limit in the contract text before the board.

County counsel was asked to review the warranty/disclaimer language and the insurance/endorsement clauses and to bring amendments back to the board at its first meeting in January. Board members expressed willingness to approve the contract on the condition the counsel review and the vendor provide a clearer cyber‑liability endorsement or an amendment specifying acceptable limits.

The board voted to approve the contract as presented and also voted to direct staff and counsel to return with proposed amendments addressing the warranty/disclaimer language and insurance details.