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Contractors flag legacy-permit number mismatch as Catawba County shifts to ePermits

Catawba County Utilities & Engineering Department · February 6, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Contractors raised concerns that legacy permit numbers did not migrate into Catawba County's new ePermits portal; county staff proposed adding reference numbers to reports and will manually attach contractor files to legacy cases as an interim fix.

During the portal demonstration, an attendee asked how to find the "commit number" or legacy permit/inspection number for jobs that predated the new system. The attendee said field technicians need the old inspection numbers to reconcile work done in the field with records in the portal.

"Is this gonna be the new inspection number?" the attendee asked. Alex Hayden, business process…

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