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Sarpy County OKs $1.15 million Motorola consoles for new 9-1-1 center
Summary
The Sarpy County Board approved a $1,153,833 agreement with Motorola Solutions for Axx dispatch consoles for the county's new 9-1-1 center; Emergency Communications Director Bill Muldoon cited platform end-of-life for the current consoles and estimated $100,000–$130,000 annual support costs.
Sarpy County commissioners voted Nov. 18 to approve an agreement with Motorola Solutions Inc. to purchase Axx dispatch consoles for the county's Emergency Communications Department, a contract Muldoon presented at $1,153,833.
Emergency Communications Director Bill Muldoon told the board Motorola will retire the MCC 7500 console platform by 2029 and that the new Axx (AXS) platform is not compatible with the older hardware. "Everyone using Motorola radio consoles will need to move eventually to the Axx by 2030 to be fully supported," Muldoon said, describing the acquisition as a way to equip the county's new 9-1-1 center and to obtain the full product lifecycle rather than buying soon-to-be-obsolescent hardware.
Muldoon said the quoted price includes a reported $400,000 discount and timing bonuses if the county acts quickly. He described the new consoles as more configurable for dispatchers, able to integrate phone, CAD (computer-aided dispatch) and reporting systems into a single hub and to make it easier to broadcast on multiple channels during critical incidents.
On operating costs, Muldoon said a five-year support plan is built into the planning and he estimated ongoing maintenance and support at about $100,000–$130,000 per year. He also said training is included in the proposal.
Robert Kingston (Motorola representative Nicole Kingston) was available during the presentation to answer questions. After public and commissioner questions about life expectancy, interoperability and costs, the board voted to approve the agreement. The motion to approve was made by Commissioner Warren and seconded by Commissioner Kelly Burmeister; the motion carried by voice vote.
Muldoon told the board the system will be operational when the county moves into the new 9-1-1 center in 2027; he estimated the investment should deliver 10–15 years of useful life on the platform, though he cautioned no vendor can guarantee future product roadmaps.
