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Commissioners weigh audit and withheld payment after senior‑services contractor dispute
Summary
County senior‑services staff reported survey results showing many chore/grass‑cut clients said they were not served; staff said the county may withhold about $14,000 pending review while the vendor disputed the findings and warned it may withdraw the subcontracted service.
Trumbull County commissioners heard a heated dispute over senior‑services delivery after county staff reported that a sample of program recipients said they had not received billed grass‑cutting or chore services.
Diane (senior levy administrator) told commissioners she had sampled 92 consumers served in September and said 62% were contactable; of those contacted, 59% reported they had not received the service they were billed for. "We owe Comfort Keepers $14,000," Diane said, summarizing the county’s…
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