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WES board directs expanded income‑qualified assistance and reviews 10‑year financial plan
Summary
Water Environment Services staff presented a redesigned income‑qualified customer assistance program to broaden eligibility (including renters), add emergency and waiver options, and pursue partnerships (including information sharing with PGE). The board approved moving to implementation and also received a 10‑year financial plan showing strategic rate increases, reserve use and projected borrowings.
Clackamas County’s Water Environment Services (WES) presented two linked items on Dec. 16: a proposed expansion of its customer assistance program and a 10‑year long‑range financial plan.
On the assistance program, Director Greg Geist and WES staff (including Erin and Finance Manager Aaron Blue) described proposals to rebrand WES’s low‑income discount as an income‑qualified discount, expand eligibility to renters and multifamily households, offer emergency/crisis bill assistance, permit waivers and late‑fee forgiveness, extend enrollment periods to two years, and pilot…
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