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KTA unveils phased plan to restore bus service, cites staffing and data fixes
Summary
KTA staff told the board it plans a three‑phase restoration of suspended routes in 2026, with potential phase‑one service in March and additional phases in May; staff said operator shortages and APC (automatic passenger counter) issues explain ridership and schedule discrepancies and announced a data partnership with UT to improve reporting.
KNOXVILLE — KTA staff told the board on Nov. 19 that the agency is aiming to restore suspended and reduced bus routes in three phases in 2026 and will update the board monthly.
KTA staff outlined priorities for the restoration plan as focusing on high‑ridership routes, minimizing adverse impacts on low‑income and minority communities and ensuring reliable access to essential transit service. "We are on the path of being a restore service in March," the KTA director (unnamed) said during the staff report.
The director listed candidate dates and route changes. Staff said Phase 1 has a potential date of 03/23/2026, which would return Route 12 and…
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