Terry White, founder of A Labor of Love Elder Care Education and Consulting, described how personal experience caring for multiple relatives led her to create services and workshops to help family caregivers manage appointments, legal paperwork and finances. "I end up becoming the caregiver for my grandmother, my father, and my aunt concurrently," White said, recounting how neighbors started bringing her forms and asking for help.

White told BronxNet that ALEC mixes a private-pay model with partnerships with nonprofits to provide education and outreach. She said the organization focuses on culturally informed care coordination and acts as a kind of project manager for families juggling medical, legal and housing questions. "We are a project manager. Think of it that way, that your family, your person, your aging loved one is the project," White said.

White emphasized early planning and documentation. She recommended assembling key documents (birth certificates, separation papers, military records) and said caregivers should create a clear road map rather than "winging it" as crises arise. White also stressed the emotional and practical strain on caregivers, noting that many people lack an advocate who can coordinate services.

For people seeking help, White said ALEC runs workshops and community presentations across the five boroughs and neighboring counties and maintains online resources with downloadable planning checklists and a QR code for quick access. She provided a business phone and social contacts on the program: a telephone contact listed on the show was (904) 452-4464 and Instagram at "a labor of love elder care." White said the organization also links families to attorneys, financial planners and insurance resources when needed.

The interview closed with White noting the need to consider care decisions early in life: "Planning begins, like, at 18," she said, urging families to collect documents and name emergency contacts before a crisis.

The program did not report any formal policy actions or public funding tied to ALEC; White described a mix of private-pay services and nonprofit partnerships that fund outreach and education. Viewers interested in ALEC were directed to the organization's online materials and social media for workshop dates and resources.