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Onslow County DSS describes CARE Team outreach and service expansion
Summary
Anita Adkins described the CARE Team (Client Assistance, Resolution, Engagement), which began Oct. 1 with full duties Nov. 1, to provide ongoing case assistance, handle outreach at satellite locations, and assist families during service disruptions such as the federal shutdown that delayed benefits.
Anita Adkins, supervisor with the Onslow County Department of Social Services, described the newly formed CARE Team (Client Assistance, Resolution, Engagement) as a group of experienced caseworkers dedicated to resolving ongoing client issues, answering incoming calls, staffing outreach events and operating satellite…
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