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Commission presses hospital for clearer kiosk signage and to fix small threshold lip at PT entrance
Summary
Members asked hospital staff to add clearer signage and phone instructions to a front‑desk kiosk used to request assistance and requested repair of an approximately 1/2‑inch lip at the physical therapy entrance that can trip walkers and impede wheelchairs.
At its Jan. 2 meeting the Nantucket Commission on Disabilities discussed two hospital‑site accessibility concerns: unclear signage and instructions for a front‑desk assistance phone/kiosk, and a raised threshold (described as about a half inch) in the physical therapy department that staff said could trip walkers and pose difficulty for wheelchair users.
Brenda McDonough said she had worked with a hospital contact who installed a phone and kiosk intended to summon assistance but that signage did not clearly instruct visitors on how to use the system. Members asked the commission’s representative to request clearer, prominent signage at the main entrance and training for front‑desk staff on the kiosk process.
Separately, Rocky and other members said they had raised the PT lip with the hospital advisory council previously; they asked commission staff to follow up and request a fix to remove the tripping hazard.
