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Mayor's team unveils crisis-response dashboard tracking 217,000 calls through November
Summary
The mayor's office presented a crisis response dashboard tracking 217,000 municipal dispatch calls through November, new metrics on Narcan administrations and safety-center utilization, and pilot-driven increases in Mobile Crisis Team outreach; presenters said more historical data and interagency data-sharing remain to be added.
Ben Matheson, a data analyst with Anchorage's innovation team, and Thea Agnewbenben, special assistant to the mayor, presented a new crisis-response data dashboard designed to show demand (911/311/officer-initiated), response (mobile teams and safety patrol) and destinations (safety center and other stabilization services).
Matheson said the dashboard consolidates inputs from APD dispatch, fire department teams, mobile crisis teams and the safety center and that the current dataset (January through November) records about 217,000 calls into…
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