Alamosa unveils new websites, .gov domain and text-notification service to improve accessibility
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Summary
City IT staff demonstrated new Streamline-powered websites designed to improve navigation and accessibility, cited a statute for electronic accessibility compliance, and introduced a text-notification service (text "Alamosa" to 91896). Staff and councilors discussed vendor indemnity amounts during the exchange.
Brandon from the city's IT team presented new public websites built on the Streamline platform and said the transition improves navigation, accessibility and back-end management. He noted features intended to address electronic-accessibility requirements referenced in the meeting as "HB 21 11 10" and described a product called Access Docs that renders PDF documents viewable in an accessible format.
Brandon said the city has adopted a .gov domain (alamos.gov) and is rolling out an SMS-based service branded in the presentation as "text my gov." The text service allows residents to text "Alamosa" to 91896 to receive automated replies such as trash schedules and directions to city hall; staff said the PIO will mediate responses and that the platform supports geofenced outreach for neighborhood-targeted messages.
During the presentation there was an exchange about vendor indemnity. Brandon said the vendor offered what he described as a "$100,000 indemnification." Another participant corrected that Streamline's dock-access add-on carries a $10,000-per-instance indemnity; staff clarified the available indemnity depends on the product configuration. The city also noted a security/accessibility support channel (ARIA in the transcript) and said training has been done for PIO staff to manage inquiries.
No vote was required; staff said they will continue the technical transition while keeping the existing site available until search engines are updated and redirection is complete.