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Connect Transit reports ridership growth and delays fare rollout to July
Summary
Connect Transit told the McLean County Land Use and Transportation Committee on Jan. 6 that ridership rose sharply in quarter 2, denials fell after a second bus was added, and planned fare collection will be delayed to July 1 to allow integrated hardware/software rollout and more public engagement.
Connect Transit officials updated the McLean County Land Use and Transportation Committee on Jan. 6 about service changes, ridership gains and a paused fare rollout.
Brandon Miles, Connect Transit’s presenter, said the agency expanded advance booking from five to seven days and launched a new dispatch and reporting platform in October. "I'm just gonna update everybody on some of our quarter 2 findings," Miles said, and reported that the agency completed 422 rides in quarter 1 and "saw a 68% increase to 710" rides in quarter 2, for 1,132 total rides since the service began in July.
Miles told the committee that denials — trips a rider requests…
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