Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Witness urges House to reform IT procurement and adopt rapid AI pilots with CAO support
Summary
Aubrey Wilson of PopVox told the House Committee on House Administration subcommittee that Congress should partner with the Chief Administrative Officer to reform IT procurement, authorize faster pilots for AI tools, and create sandboxes and cybersecurity guardrails to scale constituent-facing innovation.
Aubrey Wilson, director of global initiatives at PopVox, told a House Committee on House Administration subcommittee that Congress should partner with the Chief Administrative Officer to overhaul House IT procurement and create faster pathways to pilot artificial intelligence tools for constituent services.
"Chatbots represent one of the lowest-hanging fruit," Wilson said, arguing they are "familiar to users, quickly deployable, and capable of providing 24/7 assistance regardless of users' age, language, or education level." Wilson framed the recommendation as a way to improve how constituents access information and services.
Wilson presented international…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
