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Council hears pitch for municipal software; members warn of cost and implementation challenges
Summary
Councilor Sam proposed adopting a phased enterprise resource planning (ERP) or municipal software to centralize permitting, procurement and project accounting; members raised implementation, staffing and cost concerns and suggested exploring Trio add‑ons or a limited pilot instead.
Councilor Sam presented a proposal for adopting an enterprise resource planning (ERP) or municipal software platform to centralize permitting, licensing, procurement and capital project tracking.
Sam told the workshop such platforms (examples cited: Tyler Technologies/Munis, OpenGov, GovSense) can be implemented in modules so the town could pilot permitting or licensing first and expand later. He said the benefits include searchable online permits,…
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