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Members press CAO and witnesses on data security, procurement and the digital divide
Summary
Subcommittee members pressed witnesses on governance for member data, procurement timelines for CMS and cloud services, and how pilots can avoid excluding digitally underserved constituents; CAO described governance settings and recommended sandbox pilots for public input features.
During questioning at the House Administration Subcommittee hearing, members focused on data security, vendor procurement and access equity as central constraints to modernizing constituent engagement.
Ranking Member Torres raised casework and privacy concerns, asking how offices can ensure any staffer can respond to constituents without exposing Social Security numbers or other PII. Ken Ward of House Digital Services said governance settings in a proposed data lake could segment access and…
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