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Charlotte County reviews credit‑card vendor fragmentation and fee exposure
Summary
Fiscal staff outlined countywide credit‑card and electronic payment vendors, showing utilities, BCS and community services account for most transaction fees; commissioners asked for further research into vendor consolidation and the feasibility of standardizing contracts across departments.
Charlotte County fiscal staff presented a countywide inventory of credit‑card and electronic payment processors during the Nov. 18 board workshop and highlighted opportunities—and tradeoffs—to consolidate merchant services.
Rick Arthur of Fiscal Services told commissioners that five departments (utilities, BCS, community services, EMS and the landfill) generate over 95% of the transactions and associated fees. Utilities currently passes fees to customers; most other…
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