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Urbana Free Library board approves shorter hours to address staffing and sustainability
Summary
The Urbana Free Library Board approved a revised hours-of-service policy Dec. 9, citing staffing instability and the need to create predictable times for staff training and collaboration; library staff said frequent call-outs and schedule limitations made current hours unsustainable.
The Urbana Free Library Board of Trustees voted Dec. 9 to adopt an updated hours-of-service policy intended to improve service sustainability and staff capacity. Library staff said the change will create regular opportunities for staff meetings and training and allow the library to better match service hours to patron usage.
Library staff (unnamed in the record) described the rationale at the…
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