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County to consider Genesys after mass-alert vendor data breach

Davidson County Board of Commissioners · January 8, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff told commissioners a data breach in the county’s current mass-alert system disrupted IPAWS access and recommended moving to Genesys, which offers geographic targeting, a public app and shared cost with Lexington and Thomasville. Board agreed to place the contract on the upcoming Monday agenda.

Davidson County staff on Jan. 8 recommended switching the county’s public-alert system to Genesys following a recent data breach in the existing vendor’s platform that interrupted emergency-notification capability.

An emergency-communications staff member told commissioners the county’s present system lost access to IPAWS — the federal…

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