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City staff describe Gov AI pilot and urge regular council oversight for AI use
Summary
ITMD and the innovation office described a trial of a government‑oriented AI assistant (Gov AI) and a call center voice product; staff recommended enterprise tools, training, and a city AI product registry. Aldermen asked for frequent updates and for the council to play an oversight role.
A communication introduced by Alderman Scott Speicher prompted an extended discussion about how Milwaukee's city government will use generative artificial intelligence.
Speakers from Information Technology Management Division (ITMD) explained that the city is in a trial with a government‑focused AI product (referred to as Gov AI) and is negotiating a contract estimated around $50,000 per year for unlimited users. David Henke,…
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