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Public Works performance report shows improved response times, more proactive work and mixed urban forestry results
Summary
The department reported higher response rates on service requests, faster pothole repairs, expanded proactive work and mixed urban forestry metrics including fewer contractor pruning outputs but more internal crew maintenance; commissioners requested follow-up data on tree equity and program metrics.
Alexandra Badeau, planning and performance manager for San Francisco Public Works, presented a second annual performance report covering core services such as street cleaning, graffiti abatement, right-of-way permitting, building and street repair, urban forestry and capital delivery.
Badeau highlighted improved response rates for certain service areas (for example, street-cleaning service-level response rose from about 73% to 76% despite a 20% increase in service requests). She said time-to-close metrics improved in parts of the portfolio and noted the department is tracking more…
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