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Commission approves Clarity contract modification for San Francisco permit portal
Summary
The commission unanimously approved a contract modification to add Clarity implementation, lockbox/document integrations and support services; staff cited about $300,000 in additional implementation costs and roughly $600,000 for support services, with licensing and support amortized over seven years.
Project manager Bernie See presented the permitting and inspection software update and asked the commission to approve a contract modification to add implementation services, lockbox check handling, document-management integration and support services for the Clarity-based San Francisco permit portal.
“We onboarded a consultant to help with grants and are incorporating user feedback,” See said. He…
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