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Council approves $140,868 for Advanced Pathways staffing at Aurora navigation campus; residents press for fixes

Aurora City Council · January 13, 2026

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Summary

After community complaints about plumbing and service levels at the Aurora Regional Navigation Campus, the council unanimously approved two funding items to cover staffing costs for operator Advanced Pathways, while directing staff to monitor contract compliance and report back.

Aurora City Council unanimously approved two funding items on Jan. 12 to support operations at the Aurora Regional Navigation Campus, voting to provide $140,868 in emergent solutions grant funds to Advanced Pathways for staffing and additional public safety funds tied to the operator.

In a briefing and subsequent questioning, Council members and several public commenters raised operational concerns: sewer backups in the tier 1 sleeping area, nonfunctioning washing machines and dryers, insufficient case management and unclear transitions from tier 1 to tier 2, and accessibility problems for residents with disabilities. Stephanie Keiper, the city’s manager of homelessness services, told council that the operator is still ramping up, has transitioned more than 34 people into tier 2 in recent weeks, and that weekly meetings and a grievance process are in place. She said contractors were on-site addressing plumbing issues and that portable toilets (12 on-site, two ADA-accessible) had been deployed while repairs continued.

Council members pressed staff on enforcement options if the operator fails to meet contract requirements. Assistant City Attorney Andrea Boyd said operational compliance items would be enforced through the operator agreement previously approved by council; the contracts before council were pass-through funding for specific services such as case management and security. Staff said they would rely on performance metrics, monthly and quarterly reports, and direct follow-up with Advance Pathways, and that suspension of payment could be pursued if contractual conditions were not met.

Both items (10A3 and 10A6) were approved with unanimous votes; council asked for follow-up reports and for staff to be proactive in ensuring the operator fulfills the terms of the operator agreement.

Next steps: staff will track performance metrics and report to council through regular reports and the Public Safety / Housing committee as appropriate.