County manager outlines cybersecurity fixes, new radio shop and a neighborhood coordinator to improve service
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Dr. Keith Moffitt described post‑cyberattack IT upgrades and staff phishing training, a new radio repair shop on Knight Road to support first responders, and a newly created neighborhood coordinator role (Jerry Battle) to bring county staff into community meetings.
Dr. Keith Moffitt said a prior cyberattack prompted the county to strengthen IT protections, upgrade equipment and institute employee phishing exercises. "We were able to mitigate it... compared to how some other communities got hit, we came out smelling like roses," he said, and thanked the IT team for rapid mitigation and subsequent upgrades.
He also described a planned radio shop on Knight Road that will centralize maintenance and repair of police and fire radios and mobile in‑car equipment, calling it a "behind the scenes" but important investment for emergency communications. "We're building a new one out on Knight Road," he said, explaining the shop will speed repairs and maintenance for radios used by police and fire personnel.
Separately, Moffitt said the county created a neighborhood coordinator position — Jerry Battle — to proactively attend neighborhood association meetings, collect on‑the‑ground issues (broken street lights, potholes, etc.), and report back to county staff so problems are resolved faster. The manager said the role is intended to bridge communication gaps and reduce the number of issues that go unreported because residents and staff travel different routes.
Moffitt emphasized these are ongoing administrative projects; he did not provide full budgets or procurement schedules for the radio shop or the neighborhood coordinator position on the episode.
