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County QA unit outlines audits; council raises privacy and accuracy concerns about PointClickCare ER notifications
Clackamas County Developmental Disabilities Advisory Council · January 12, 2026
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Summary
The county's new quality‑assurance unit described plans for file audits beginning Jan. 1; members and families raised privacy and accuracy concerns about PointClickCare emergency‑room notifications for individuals enrolled in DD services.
Clackamas County’s newly formed Quality Assurance (QA) unit told the advisory council on Oct. 27 that staff will begin file audits in January and will be tracking staff training hours and ISP/annual‑plan compliance more closely.
"We have a quality assurance unit within our DD program now... we are fully staffed in our small but mighty…
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