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Madison City approves CivicPlus website build after vendor host ends service
Summary
The board approved a CivicPlus contract to rebuild and migrate Madison City’s website after the current host停止ed hosting; initial build cost is about $29,000 with roughly $10,000 annual maintenance. Staff will identify ~ $20,000 in one-time funding to cover the shortfall and plans a September launch window.
Madison City’s Board of Public Works and Safety on Jan. 5 approved moving the municipal website to CivicPlus after the city’s current host notified staff it will stop offering website hosting.
Hannah, city communications staff, said CivicPlus now offers full editing, improved keyword search and subscription alerts that will let residents sign up for notices, and includes an ADA-compliance tool to identify and fix accessibility issues automatically. Hannah told the board CivicPlus can migrate existing pages and documents and aims to launch the new site by September; the current host will end hosting service in November.
The board heard pricing details: Hannah said the first-year build and migration would be about $29,000 and annual hosting and maintenance would run just under $10,000 thereafter, with a 5% annual increase. Staff said they had encumbered roughly $9,000 toward the project and that about $20,000 remains to be identified; staff and the finance office will locate funds and complete payment before executing the contract.
A motion to approve contracting with CivicPlus at the quoted build price was made, seconded and approved by the board. Staff will finalize contract terms, oversee migration and provide training for site managers. The board emphasized the importance of preserving existing documents and project pages during migration.
Next steps: finalize contract language and migration timeline; staff will return with confirmation of funding sources and any material changes to the migration plan.
