Residents at the town hall raised persistent concerns about how code compliance (formerly called code enforcement) is applied in some neighborhoods. Virgil Marshall said the city sometimes appears to "pick sides," describing a case where volunteers cleaned one neighbor's yard but not an adjacent property; another resident, Derek Thomas, described a broad code sweep in his street and questioned how complaints are recorded.

Staff said code compliance operates both reactively (on filed complaints) and proactively (patrols), and that anonymous complaints are not accepted. Officials asked residents to provide addresses so staff could follow up on complaint origin and case records. Commissioners noted existing partnerships with volunteer groups (including teen‑court crews) and Glenwood Revitalization Project to help seniors and people who cannot afford property maintenance.

Multiple speakers proposed strengthening communication and neighborhood engagement. Ideas included a citizen code compliance board or neighborhood representatives to mediate issues before magistrate hearings, more education about common violations, and a neighborhood‑by‑neighborhood outreach program (door hangers, Ward Wednesday events) to reduce adversarial encounters. Staff announced a community meeting on Joe Moody Harris Park redevelopment and committed to follow up on code enforcement records for specific addresses identified by residents.